Introducing Agent-Powered Growth: The Playbook for AI-Driven Customer Strategy

Today I'm thrilled to announce the publication of my new book, "Agent-Powered Growth: How AI Is Transforming Customer Understanding and Business Strategy."

Why This Book

Over the past few years, I've watched AI transform from buzzword to business reality. But I've also seen countless organizations struggle to turn AI investment into actual results.

This book bridges that gap.

What's Inside

Part 1: The Agent Revolution

Understanding how AI agents differ from traditional software and why that difference matters for growth strategy.

Part 2: Customer Intelligence Reimagined

How AI-powered voice interviews and emotional intelligence are creating new categories of customer understanding.

Part 3: Implementation Playbook

Practical frameworks for deploying AI agents across marketing, sales, and customer success.

Part 4: The Future of Work

How teams evolve when AI handles routine tasks and humans focus on judgment and strategy.

Who It's For

This book is for:

• CMOs and marketing leaders rethinking their customer research approach
• Product managers wanting deeper customer understanding
• CX leaders looking to predict and prevent churn
• Business executives trying to separate AI hype from AI reality

Key Themes

1. Agents, Not Tools

The shift from AI as productivity tool to AI as autonomous agent changes everything about what's possible.

2. Emotional Intelligence at Scale

For the first time, we can capture emotional understanding from thousands of customers simultaneously.

3. Speed as Strategy

When insights take hours instead of weeks, research becomes part of every decision, not an occasional luxury.

4. Human + AI

The winning model isn't AI replacing humans. It's AI handling scale while humans provide judgment.

Get Your Copy

The book is available now at major retailers and through our website. I hope it helps you navigate the AI transformation as successfully as our customers have.

Here's to the future of agent-powered growth.

Want the full framework? Get Agent-Powered Growth or try the Live Test Drive.