How is ReadingMinds different from surveys?

Surveys capture what customers type after editing themselves. ReadingMinds captures how they actually express themselves through voice: tone, pacing, hesitation, and enthusiasm. Completion rates exceed 90% (vs. 15-30% for text surveys), and every insight is traceable to an exact customer quote with expression context.

What data does ReadingMinds store?

ReadingMinds stores transcripts and derived expression and sentiment signals only. No permanent voice recordings are stored. Audio is processed in real time and discarded. Data is encrypted at rest (AES-256) and in transit (TLS 1.2+), and customer data is never used for AI model training.

How much does ReadingMinds cost?

ReadingMinds has one published plan: free, at $0 per month, with 50 AI voice interviews per month and no credit card required. Higher volume is quoted to your requirements, so contact us with the number of interviews you need.

What Is ReadingMinds?

Q: What is ReadingMinds?

ReadingMinds is an AI-native voice interview platform. Its AI interviewer, Emma, conducts natural voice conversations with customers and tags six core expression labels (sad, angry, confrontational, neutral, cheerful, enthusiastic) with 1-9 intensity scoring in real time. These labels describe how a response is expressed in the conversation, not what a person privately feels. The output is the ReadingMinds Expression Fingerprint: cited, decision-ready insights delivered in hours, not weeks.

Q: Who uses ReadingMinds?

Marketing teams, product managers, CX leaders, RevOps, market researchers, and founders use ReadingMinds for churn diagnosis, messaging validation, concept testing, deal-stall analysis, and voice-of-customer programs.

ReadingMinds is an AI voice interview platform that replaces surveys with natural conversations. Its AI interviewer, Emma, captures expression patterns in real time, like tone, pace, hesitation, and emphasis, delivering cited, decision-ready insights in hours instead of weeks.

Start 3‑Minute Live Test Drive See an example report

How It Works

Design Your Study

Set research objectives and write interview questions. Emma adapts with follow-up probes.

Share the Link

One link per study. Send via email, embed in CRM workflows, or post anywhere. Emma is available 24/7.

Emma Interviews

Natural voice conversations. Emma tags six expression labels with 1-9 intensity scoring in real time.

Get Cited Insights

Themes, expression tags, intensity scores, and traceable quotes delivered to your inbox. Every finding links to its source.

How ReadingMinds Is Different

Voice, Not Text

Surveys capture what customers type after editing themselves. Voice captures how they actually express: tone, pacing, hesitation, and enthusiasm.

Every Finding Traceable

Click any insight and see the exact customer quote, timestamp, and expression tag. No black boxes, everything verified.

Hours, Not Weeks

Emma conducts dozens of interviews in parallel. Launch a study in the morning, get cited insights the next day. Studies that cost $25-30K via agencies start at zero here.

The ReadingMinds Expression Fingerprint™

Every voice interview produces an Expression Fingerprint: six core expression labels, each scored 1 to 9 for intensity, per conversational turn.

Sad1-9

Resignation, disengagement, or loss of confidence

Angry1-9

Frustration, blame, or unresolved friction

Confrontational1-9

Challenge, pushback, or skepticism

Neutral1-9

Flatness, indifference, or polite disengagement

Cheerful1-9

Warmth, openness, or mild positivity

Enthusiastic1-9

Conviction, excitement, or strong buy signals

Free Technical Backgrounder

The Science Behind the Expression Fingerprint: How ReadingMinds Detects and Scores Emotion in Voice

Two-layer architecture, six-expression taxonomy, 1 to 9 intensity scoring, and the evaluation checklist for technical buyers.

Download PDF

Who Uses ReadingMinds

CMOs and Heads of Marketing

Product Marketing teams

Customer Success and CX leaders

Revenue Operations (RevOps)

CROs and Heads of Sales

Market Research and Insights teams

Product Managers

Founders and CEOs

Security and Privacy

No permanent recordings stored: transcripts + expression tags only

SOC 2 Type II, GDPR, CCPA, HIPAA safeguards

Data encrypted at rest (AES-256) and in transit (TLS 1.2+)

Customer data never used for AI model training

Trust Center →Security Overview →Procurement Pack →

Pricing

Pricing is per interview volume, with unlimited seats. The free plan covers 50 interviews a month; above that we quote your volume.

Free

$0/mo

50 interviews/month

See full pricing and feature comparison

See it for yourself

Talk to Emma for 3 minutes. She will extract the expression signals behind what you say and deliver a cited report to your inbox. No credit card, no sales call.

Start 3‑Minute Live Test Drive Or see a real churn study →