We Hit the List! Why "Agent-Powered Growth" is the Playbook for 2026
We're thrilled to announce that our latest publication has debuted at #17 on the USA Today bestseller list. This isn't just a milestone for us; it's validation that the market is ready for a new approach to growth.
What is Agent-Powered Growth?
Agent-powered growth represents a fundamental shift in how businesses understand and respond to their customers. Instead of relying on static dashboards and lagging indicators, companies are deploying AI agents that can:
- Conduct real-time voice interviews at scale
- Surface expression signals that explain behavior
- Surface insights before problems become crises
- Enable proactive rather than reactive decision-making
Why 2026 is the Tipping Point
The convergence of three trends makes this the year of agent-powered growth:
- Voice AI maturity: Natural language processing has finally reached the point where AI can conduct nuanced conversations
- Emotional intelligence: New models can detect tone, hesitation, and enthusiasm, not just words
- Integration readiness: Enterprise systems are ready to act on real-time customer signals
The Playbook
The book outlines a practical framework for implementing agent-powered growth in your organization. From pilot programs to full-scale deployment, we cover the strategic and tactical considerations that determine success.
Thank you to everyone who made this possible. The future of customer understanding is here.
Want the full framework? Get Agent-Powered Growth or try the Live Test Drive.
About the author

Stu Sjouwerman
CEO and Co-Founder, ReadingMinds.AI
Stu founded KnowBe4 in 2010 and grew it into the world's largest security-awareness training platform before its acquisition by Vista Equity Partners in 2023. He co-founded ReadingMinds with Marcio Castilho and Alin Irimie, the same leadership team that built KnowBe4. Author of the USA Today bestseller Agent-Powered Growth and a regular contributor to Forbes Tech Council and Greenbook on AI, agentic marketing, and customer intelligence.
Know what your customers feel. Not just what they say.
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