What's New
FeatureDecember 5, 2025
PEP Score Launch
We're introducing a new metric to the ReadingMinds platform: the Purchase Enthusiasm Potential (PEP) score. PEP measures the emotional energy and buying readiness expressed in a respondent's voice during interviews.
What PEP Measures
PEP is a composite score from 0 to 100 that combines multiple vocal and linguistic signals:
- Vocal energy: Pitch variation, speaking pace, and volume dynamics that indicate engagement and excitement
- Positive emotion density: How frequently enthusiasm, cheerfulness, and eagerness appear in the conversation
- Intent language: Words and phrases that signal readiness to act ("I would definitely," "When can I," "I need this")
- Objection weight: Negative signals like sadness, price sensitivity, or expressed doubt that reduce the score
How to Read PEP Scores
- 80–100 (High PEP): Strong buying intent. Respondent shows genuine enthusiasm and readiness to purchase or adopt.
- 60–79 (Moderate PEP): Interested but not fully committed. May need additional information or reassurance.
- 40–59 (Low-Moderate PEP): Lukewarm. Interest exists but significant sadness or unresolved concerns are present.
- 0–39 (Low PEP): Minimal buying intent. Respondent shows disinterest, strong objections, or negative sentiment.